Friday, September 15, 2006

seminar on communication,confivence and crm

its s a seminar day today.
we(mba 1st year students) participated
nice talk from eminent proffessors
some key points.

communication is 7% verbal,38%non verbal,55% visual.
fear is the main factor why we cant communicate.
words r only symbols.

ur best wear- smile
ur best book- cheque book
ur best gigt- forgiveness

action approach,psychological approach and auto suggestion approach.
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