Thursday, September 10, 2009

BSES Rajdhani and BSES Yamuna violating code of conduct; power situation worsens……..


At the time of Delhi privatization in 2002, two separate companies ( BSES A Rajdhani and BSES Yamuna) were given two separate areas for distribution of power.As per the MOU with Delhi Govt, they were supposed to compete with each other so as to bring efficiency and competitiveness to the system. Even they were registered as two different companies.
But after 7 years of privatization, nothing seems to have been improved in power distribution in Delhi. People are always at logger heads with the discoms (specially with BSES discoms).

Massive load shedding, inflated billing, poor service are some of the major achievements of the private discoms. The customers are getting hugely inflated bills because of improper long term power projection by the discoms and the discoms resorting to high price short term power purchase. These anomalies can be well attributed to failure in administrative system. After several warning from DERC  to have separate CEOs for the two companies, there seems to have no urgency in this matter.
Though it is well known that the parent company of these two discoms is Reliance but then they need to bring in efficiency by competing with one another.
Looking at the functioning of the two discoms, it is found that not only they share a common CEO but even they have a common customer care center. This is a complete violation of EA2003.
The two companies are having a combined base of 25 lakh consumers .It is the consumers who sufferer the most at the hands of the discoms. The poor functioning by the two discoms lead violent protests in some areas in Delhi.
It is high time that distribution companies pay heed to the consumers complaint and change their way of functioning so as to provide relief to the masses.

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